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Shopping Information
Yes, we deliver worldwide. See the information down below:
Estimated Delivery Time: Varies by Region
Worldwide Shipping:
We offer shipping services to Europe, Australia, Canada, the Middle East, the United Kingdom, and the United States. Delivery times vary by region:
- Europe: 1-2 working days
- Australia: 3-5 working days
- Canada: 1-3 working days
- Middle East: 5-10 working days
- United Kingdom: 1-2 working days
- United States: 1-3 working days
Contact us if you wish to receive more info towards the delivery to your country by emailing us to support@shopbrights.com or to start the chat with us on the website.
You get the exact Plug type that is meant for your region or country. If you do want to receive another Plug type than the one of your country then mention this in the order note before ordering or send us your order number and request another Plug type by e-mail. You can email us to support@brightselectronics.com.
Plug Type Information:
We provide the appropriate plug type for your region. Here are the plug types we offer:
- Europe: Type C
- Australia: Type I
- Canada: Type A/B
- Middle East: Type G
- United Kingdom: Type G
- Ireland: Type G
- United States: Type A/B
Please contact us if you need a different plug type for your country.
Yes, all our products are 100% authentic and sourced directly from the brand manufacturers. Each product comes with a Serial number that can be registered on the official brand website, providing you with a 2-year warranty both from the brand and from us.
No, we exclusively sell new and sealed products.
If you wish to make a large order with larger quantities higher than 5 units. You can contact our customer support to receive a discount code for your order.
If you wish to order more than 10+ units and you make a business order and would like to receive a business offer than contact us at support@shopbrights.com.
Payment Information
There can be several reasons why your credit card transaction didn’t go through:
3D Security Failure: Your card may lack 3D security, or the 3D security verification may have failed. Please contact your bank to verify the status of your card’s security features.
Authorization Declined: The transaction might have been declined by your card provider or bank due to their security protocols.
Card Limit Reached: Your card may have reached its limit. Please check with your bank or review your card’s available balance.
Minor Technical Issue: Occasionally, minor issues can prevent a transaction from completing. You might want to try the transaction again or use a different card.
If these steps do not resolve the issue, please feel free to contact us at support@shopbrights.com. We are happy to assist you further!
No, we do not offer cash on delivery. Currently, we accept Credit Card (Mastercard & VISA) payments world wide and Bank transfers for select EU countries. While we are working to expand our payment options, these are the methods we support at this time.
Order Returns
Yes, you may test our products and return them within 30 days at no cost. Simply email us at support@shopbrights.com to request a free return label.